Privacy Policy

Legal / Privacy Policy

At Petfluence ("we", "us", or "our"), we value the privacy of our users ("you" or "your") and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website and related services (collectively, the "Platform").

1 - Collection of Personal Information

We may collect personal information from you when you use the Platform. This may include, but is not limited to, information such as your name, email address, payment information, mailing address, phone number, and other information necessary for providing the services offered on the Platform. We may collect this information when you register for an account, complete a profile, participate in campaigns or collaborations, make purchases, or interact with our customer support. We may also collect non-personal information, such as usage data, cookies, and analytics data.

2 - Use of Personal Information

We use your personal information to provide and improve our services, communicate with you, process payments, verify your identity, and comply with legal obligations. We may also use your personal information for marketing and promotional purposes, such as sending you newsletters, updates, or special offers. However, you can always opt out of such communications by following the unsubscribe instructions provided in the email. We may also use your personal information to personalize your experience on the Platform, tailor content and advertising to your interests, and conduct research and analytics to improve our services.

3 - Sharing of Personal Information

We may share your personal information with third-party service providers and partners who assist in operating the Platform, processing payments, providing customer support, and performing other services on our behalf. These service providers and partners are obligated to keep your personal information confidential and are not allowed to use it for any other purpose. We may also share your personal information with brands or other users involved in collaborations or arrangements made through the Platform, as necessary to facilitate those collaborations or arrangements. However, we do not sell or rent your personal information to third parties without your consent, unless required by law.

4 - Security

We take reasonable measures to protect the security and confidentiality of your personal information. We use industry-standard encryption and security protocols to prevent unauthorized access, use, or disclosure of your personal information. However, please note that no data transmission or storage can be guaranteed to be 100% secure. You are responsible for keeping your account information and password confidential, and we recommend that you choose a strong and unique password and enable two-factor authentication for added security.

5 - Cookies

We may use cookies or similar technologies to collect information about your interactions with the Platform. Cookies are small text files that are stored on your device when you visit our website. They help us improve your user experience, analyze website usage, and provide personalized content and advertising. You can manage your cookie preferences through your web browser settings. Please note that disabling cookies may affect the functionality of the Platform.

6 - Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites or services. We recommend that you review the privacy policies of third-party websites or services before providing any personal information.

7 - Changes to the Privacy Policy

We may update or modify this Privacy Policy from time to time. Any material changes to the Privacy Policy will be notified to you. Continued use of the Platform after any changes to the Privacy Policy constitutes your acceptance of the updated Privacy Policy.

8 - Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@petfluence.co. We will be happy to assist you. Thank you for trusting Petfluence with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience on our Platform.